Responsible gambling

Twin Win understands the importance of responsible gaming. Our goal is to provide a safe and enjoyable online environment for all our players. We want you to have fun while playing with us, but we also acknowledge that problem gambling can be a serious issue.

Tools for Responsible Play

To help you control your play, we offer various tools:

• Deposit Limits: Set limits on the amount of money you wish to deposit in a day, week, or month.
• Time-Outs: Take breaks from playing by setting time-outs. These can be set for weeks, months, or even indefinitely.
• Self-Exclusion: If needed, exclude yourself from gaming activities altogether.

We encourage our players to seek help if they feel like their behavior is becoming problematic. There are many resources available:

• ConnexOntario: For Canada residents seeking support and information on problem gambling.
• National Problem Gambling Helpline: A 24/7 confidential service for individuals experiencing problems with their own or someone else's gaming.

Additional Features to Help You Stay in Control

• Session Reminders: Our system will remind you of the amount of time spent playing.
• Reality Checks: These checks can be set up within your account, sending reminders based on how long you've played.